What’s included in the form I have to fill out?
When you place an order, we ask you to complete a short form so we can write the most accurate and relevant content for you. ...
Can I speak directly with a writer?
We work as a team, so you won’t speak directly with the writer - but you can always communicate through our team by replying to ...
How do I request a revision?
You can reply to your delivery email or click the revision button in your dashboard. Be specific with your feedback so we can make it ...
Do you handle topic ideation?
Yes, we can help brainstorm or suggest topics—just leave the title field blank and select “Need Help With Topic.” We'll propose a few options based ...
Can I place multiple orders at once?
Absolutely. Place as many orders as you need and track them all from your dashboard. Each one will have its own status and delivery timeline.
What formats do you deliver in?
All content is delivered in editable Google Docs format by default. If you require a different format (Word, PDF, etc.), just let us know in ...
What if I forget to include something in my brief?
No worries - just reply to your confirmation email as soon as possible with any additional info. The sooner we get it, the better we ...
Who owns the content?
You do. Once we’ve delivered your content and it’s been paid in full, you have full rights to use, edit, or publish it however you ...
What happens after I order?
You’ll receive an order confirmation email immediately. Once your content is ready, you’ll get another email with a download link. If we need any clarification, ...
Do I get revisions?
Yes. We include one round of revisions per order. If something doesn’t quite hit the mark, let us know and we’ll revise it based on ...